Booking with us

Terms of Service

These general terms apply when you enquire about or arrange travel services with Zanzibar Trip & Relax. Your quotation or confirmation may include service-specific conditions.

Enquiries and quotations

An enquiry does not confirm a booking. Availability, inclusions, pricing, payment schedule and any special conditions are confirmed in writing before you commit.

Traveller details

Please provide accurate names, dates and requirements. Tell us about relevant accessibility, health or dietary needs early so we can confirm what can be accommodated.

Changes and cancellations

Changes are subject to availability and may affect the price. Cancellation and refund conditions vary by service and are shown with your booking details.

Travel responsibility

Travellers are responsible for valid travel documents, appropriate insurance and following safety guidance from guides, drivers and activity providers.