Good to know

Cancellation Policy

We understand that travel plans can change. Our cancellation policy is designed to be fair and transparent.

Service-specific terms

Cancellation terms may vary depending on the tour, activity, accommodation, transport service, or package booked. The specific cancellation conditions will be shown at the time of booking.

Refunds

Where applicable, refunds will be processed according to the cancellation terms of the service booked. Some bookings may be non-refundable, while others may allow cancellation or changes within a specified period.

How to cancel or modify

If you need to cancel or modify your booking, please contact Zanzibar Trip & Relax as soon as possible using the contact details provided on your booking confirmation.

Transaction fees

Any applicable bank, payment-provider, or transaction fees may be deducted from the refundable amount.

Need to cancel a booking?

Reach out to our team and we'll help you through the process.

Contact us →
Turquoise water and white sand at Mnemba Atoll, Zanzibar

Your island story starts here

Ready to Discover Zanzibar?

Tell us what you dream of and our local team will shape a journey around your dates, pace and travel style.